Welcome to the Telex Intercom Headsets support section. This section of the website is designed to help end users troubleshoot their own systems quickly and effectively. All of the content in this support section is authored and maintained by Telex Intercom Headsets technicians with extensive field experience. If you are a first-time user, Telex recommends reading through the FAQ and Knowledgebase sections to familiarize yourself with system design and operation. If you still have questions, contact your nearest Telex Intercom Headsets technical support specialist.

 Featured FAQ

Where should I send Telex or RTS products that are in need of service or repair?

For Telex intercom headsets:
Bosch Communications Systems
1720 E 14th St
Glencoe, MN 55336
attn: Service & Repair
E-mail: Repair.Glencoe@us.telex.com
Toll Free: 1-800-218-2410
Direct Main: 320-864-3177
Fax: 1-320-864-3225

For RTS, Telex RadioCom, or Telex Audiocom products:
Bosch Communications Systems
8601 E Cornhusker Hwy
Lincon, NE 68507
attn: Service & Repair
E-mail: Repair.Lincoln@us.telex.com
Toll Free: 1-800-553-5992
Direct Main: 402-467-3279
Fax: 1-402-467-3279

*Remember to include the Repair Information Form when send products in for repair.
More Frequently Asked Questions

 Featured Glossary Term

Local Power Option

Local Power Source is a small AC converter that converts AC line power to low voltage in order to power a user station -a separate connector is provided. User stations usually get DC from the converter, although occasionally low voltage AC power is used.
More Glossary Terms